Cookie Policy

1. Data Controller

This Cookie Policy applies to the Trekko website and platform, operated by STAYTICK TRAVEL SL, registered at Calle Islas Marshall 1, 1º E, 28035 Madrid, Spain (Tax ID / CIF: B67906602).

2. What Are Cookies

Cookies are small text files that a website stores on your browser or device. We use cookies and similar technologies (local storage) to make the platform work, to measure its use, and to improve the service.

3. Cookies We Use

• Essential cookies (session and authentication): required to log in, keep your session active, and secure your account. Managed by AWS Cognito, our authentication provider. These do not require consent, as they are strictly necessary for the service.
• Analytics cookies (Google Analytics 4): help us understand how Trekko is used (pages viewed, traffic source) so we can improve performance and fix issues. These cookies are only activated with your consent.
• Functional cookies: remember preferences such as your selected language or currency.

4. Third-Party Cookies

Some of the providers we work with (Stripe for payments, Google Analytics for analytics) may set their own cookies, subject to their respective privacy policies. We do not directly control these cookies and recommend reviewing each provider's policy.

5. Managing Cookies

You can control and delete cookies through your browser settings. Disabling essential cookies may prevent you from logging in or completing a booking. Most browsers let you refuse new cookies, delete existing ones, or be alerted when a new cookie is set.

6. Changes to This Policy

We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.

7. Contact

For questions about our use of cookies, please contact us at support@trekko.co.